Refund policy

Love it or Your Money Back

At GYMGRL we pride ourselves on customer service and we're so confident that our products not only work when used consistently with regular resistance training and a healthy diet but we're also confident that 99.9% of woman that lift will love our supplements in all their natural glory.

We're here to support women on their fitness journey in any capacity we can. So if for some reason you don't love your GYMGRL supplement the first time you order from us, then there's no hard feelings. We have a 30-day refund policy, which means you can request a refund within 30 calendar days of receiving your GYMGRL product.

Rather than putting you through the hassle of organising a return, please pass your unwanted supplement on to another gym girlie to try.

If you have any questions we're happy to help. You can contact us at team@gymgrl.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
If approved, you’ll be automatically refunded on your original payment method within 10-15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 20 business days have passed since we’ve approved your return, please contact us at team@gymgrl.com.